Quality - OR Laser

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Quality Policy

Quality Policy of O.R. Lasertechnologie GmbH

Our aim is to make innovative laser technologies and new laser applications for materials processing available to a large number of customers.

With every order received, our highest priority is to ensure the customer’s complete satisfaction. We are committed to being not only a supplier, but also a trustworthy partner that our customers can fully rely on. We consistently meet this challenge with technical competence and outstanding service.

Cost-effectiveness is the driving force behind our actions and the basis for all of our activities. We strive for healthy growth to ensure our ability to consistently meet our responsibilities while also making sure that the required resources will always be available at the right time, in the right quantities and of the right quality.

Motivated, competent staff are an important factor on our path to success. We attach great importance to treating one another fairly. We pay special attention to training and motivating our employees to contribute to our company’s success.

Our modern working environment and infrastructure comply with the legal requirements while also meeting the expectations of our staff and other parties with an interest.

We carefully select our suppliers and regularly perform assessments to verify that they meet our requirements. Our practice is to cultivate long-term, reliable business relationships with our key suppliers in a spirit of partnership.

Where are sales partners are concerned, we expect them to meet the same requirements in dealing with our customers as we apply to ourselves.

Risks can be opportunities for improvement, and we therefore analyze them carefully to identify these potentials. Only identified risks can be controlled and monitored.

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